State Farm® Insurance Agent James Fread

"Since switching to State Farm I feel in good hands! My agent Janelle is very nice & I get to speak with her when I need questions answered it gives me more a one on one conversation with the same person instead of different agents each time that makes you not important. Best choice ever switching to STATE FARM"

"Great staff helpful folks, can't ask for more. Thank you Missy very much"

"Great customer service provided by Maricela. She has always been helpful. I would recommend her for anything you might need help with. Thank you, Maricela!"

"Everyone hates to have to get insurance but it’s so needed especially for the unexpected that’s why I choose State Farm with James Fread! Maricela is the best she always makes sure that my policies are clear and created around my lifestyle and what is best. I feel secure and confident knowing that I don’t have to worry about the unexpected cause an accident is just that!! I know I will be taken care of with no worries or stress in those times that may be scary or overwhelming. I ca count on Maricela with State Farm! Thank you!"

"I have been with State Farm and the same agent Mariela Nunez for at least 20 years. We have all of our cars, life insurance and renters insurance. We have been happy with their service and would highly recommend them. My kids now have State Farm as well."

"This State Farm Office is great! Sue was wonderful to work with. She helped me navigate a Fair Plan policy application with ease. I would highly recommend working with James and Sue!"

"Great experience from start to finish. Maricela , the agent was knowledgeable, helpful, and made the process simple. She took the time to explain all my options clearly and helped me choose a policy that fit my budget. I really felt informed every step of the way which made my experience stress-free . Highly recommend!"

"I’ve had such a great experience with my State Farm agent and their team. Everyone in the office is always friendly, welcoming, and quick to respond whenever I need anything. They truly take care of me and make everything simple and stress-free. Maricela Nunez always helps me out and goes above and beyond to make sure all my questions are answered. She’s patient, professional, and you can tell she really cares about her clients. I have my home, auto, and life insurance with them, and they always remind me about important dates and updates so nothing ever slips through the cracks. It honestly gives me peace of mind knowing I’m in good hands. Highly recommend!"

"Very personable staff"

"James Fread and his team are amazing. They always respond to my insurance needs promptly. I have been a long time customer. I highly recommend them."

"All my interaction with State Farm has been outstanding! Missy always has resolved any issues very quickly with 100% accuracy. No going back ans forth. Missy, not only possessing excellent customer service skills, she makes you like family."

"Dealing with Marisela has been a nightmare. Initially, she refused to apply my vehicle discount, causing me to overpay for my six-month premium. Despite promising to follow up, she never called, forcing me to reach out myself. Even after I thought the issue was resolved, she failed to submit the refund request. When I followed up three weeks later (2/5/2025 and today is 2/25/25), she actually called me a liar—claiming the conversation never happened—until she checked her notes / email and realized I was right. This is Wawanesa customer service with State Farm prices."

"State Farm and my agent Steven Mulligan have been exceptional! When my roof needed replacing, they were very professional and prompt with the claim and payout. I appreciate the yearly review of the home and auto policy as well as the savings with the discounts. I also appreciate their suggestions and advice when it comes to our policies. So grateful. Thank you!"

"Thanks Sue for all your help on our insurance for our home."

"We recently had a problem with payment of our California Fair Plan policy which we got through James Fread’s State Farm office. Susan Helems worked with us to figure out what had happened and what we needed to do. She patiently answered all my questions and her guidance was invaluable. We have used James Fread for all of our insurance needs for many many years and because of the great customer service will continue to do so in the future. Gerald and Joyce Cook"

"James is a true Insurance Professional and has a great agency. I've worked with him for years. 5 Star treatment..."

"Just want to say how great Missy is! She has done so much to help me with my policy and continously followd up to make sure things went smooth. A big Thank you Missy!"

"Susan helped me get a life insurance policy for my mom. Process was fast and easy. I appreciated how she followed up via email and answered all my questions. Super happy!"

"I was in need of a commercial auto insurance policy. I made several calls but was noy able to find the type of policy I was looking for. State Farm had exactly what I needed. I called State Farm agent Janelle Feeler who works with James Fread in Lakeside, Ca. and she was able to help me. She was very friendly, knowledgeable, patient and eager to find the best plan for my needs. If you want beyond great service, call Janelle Feeler, you won't be sorry."

"Great customer service and stress free! Janelle and James are very pleasant to work with! Thank you!!!"

"Great experience with Susan Helems. She had to do multiple extra steps to transfer my coverage from Arizona to California. She was great to work with, professional, patient, and kind. I got a great discount by combining my vehicle and home insurance. I will continue doing business with James Fread."

"Their team here has always been super helpful to me and my superfluous number of questions and quotes I needed. Maricela has been my point of contact in James Fred’s team. She is awesome and very nice."

"We've been clients for decades. No problems, no complaints. Very satisfied with James Fread State Farm."

"I have been a client for over 5 years now. Everyone at the office is beyond helpful, caring, and professional. Running a fast paced food business I do not know what I would do without them!"

"I have had a commercial policy with State farm for five years now. My agent Janelle Feeler has been with me from the start. She is easy to communicate with, supportive and easy to contact. Outside of the competitive prices she is one of the reasons I stay. Its important to have an agent that cares. I would highly recommend"