Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sheri Conger-McSwain

Sheri Conger-McSwain

June 19, 2026

5  out of  5
rating by Sheri Conger-McSwain
"Sue is always very responsive and extremely personable. I recommend this agency highly."
Profile photo of Richard Allinson

Richard Allinson

June 18, 2026

5  out of  5
rating by Richard Allinson
"Very helpful with all of your insurance requirements. Excellent service! Highly recommend!"
Profile photo of Mari Waldron

Mari Waldron

June 16, 2026

5  out of  5
rating by Mari Waldron
"James and his associates have taken great care of me for decades. I never trouble getting through and always get answers quickly. I would recommend them."
Profile photo of Stephanie Maynard

Stephanie Maynard

June 15, 2026

5  out of  5
rating by Stephanie Maynard
"Sue got me into a low monthly payment for California drivers for food delivery. Ty."
Profile photo of karin van valkenberg

karin van valkenberg

June 2, 2026

5  out of  5
rating by karin van valkenberg
"Susan was very helpful answering questions about specific insurance issues. She was pleasant and knowledgeable."
Profile photo of R Jordan

R Jordan

June 1, 2026

5  out of  5
rating by R Jordan
"We just sold a car and just spoke with Jennifer to adjust our policy. She was so helpful and addressed our concerns regarding the other auto. Thank you for being so thorough and I'm so glad we switched to State Farm!!"
Profile photo of Kevin Smead

Kevin Smead

June 1, 2026

5  out of  5
rating by Kevin Smead
"Helpful. Nice!"
Profile photo of Rick Yacko

Rick Yacko

May 27, 2026

5  out of  5
rating by Rick Yacko
"This was my first time dealing with Susan and she was awesome! Extremely helpful and went the extra mile to make sure my questions were answered."
Profile photo of Isaac

Isaac

April 28, 2026

5  out of  5
rating by Isaac
"Sue helped me through the insurance signup process, and I really appreciate her support. She was patient, clear, and made everything easy to understand. The whole process felt smooth because of her guidance. Thank you, Sue!"
Profile photo of Priscilla Parker

Priscilla Parker

April 23, 2026

5  out of  5
rating by Priscilla Parker
"I have had a partnership with this office for over 20 years and the plans and service is excellent!"
Profile photo of Deb Schadt

Deb Schadt

April 18, 2026

5  out of  5
rating by Deb Schadt
"James Fread and his wonderful staff are incredible! We have multiple policies including home owners and auto. They have worked with our family to get the best value and most comprehensive coverage. He is always accessible and attentive. We highly recommend James for any and all insurance needs."
Profile photo of Amy Garcia

Amy Garcia

April 15, 2026

5  out of  5
rating by Amy Garcia
"I love this office! I have been with this office for over 20 years and they continue to exceed my expectations. Anytime I have a question or an issue they are quick to respond and come up with a solution. James is very personable and really wants to help. I would absolutely recommend this office!"
Profile photo of karen colson

karen colson

April 15, 2026

5  out of  5
rating by karen colson
"In the crazy insurance world that is California now, the people at James Fread still go the extra mile to provide customer service and proper insurance to fit your needs...great office!"
Profile photo of julian valdez

julian valdez

April 14, 2026

5  out of  5
rating by julian valdez
"I was talking with Missy and she always help me to everything."
Profile photo of Ryan Willis

Ryan Willis

April 1, 2026

4  out of  5
rating by Ryan Willis
"Office is very responsive and helpful. I had a very good experience with their agent Steven Mulligan who helped answer my questions."
Profile photo of Hernan Lopez

Hernan Lopez

April 1, 2026

5  out of  5
rating by Hernan Lopez
"Getting car insurance here was awesome. It was super fast and easy, and I got the best rates!"
Profile photo of alex lopez

alex lopez

March 13, 2026

5  out of  5
rating by alex lopez
"Great staff helpful folks, can't ask for more. Thank you Missy very much"
Profile photo of Kimmy Patelly

Kimmy Patelly

March 6, 2026

5  out of  5
rating by Kimmy Patelly
"Great customer service provided by Maricela. She has always been helpful. I would recommend her for anything you might need help with.
Thank you, Maricela!"
We responded:
"Thank YOU Kimmy appreciate the feedback, we agree Maricela is great and look forward to helping you in the future!"
Profile photo of Jolene De Oliveira

Jolene De Oliveira

February 27, 2026

5  out of  5
rating by Jolene De Oliveira
"Everyone hates to have to get insurance but it’s so needed especially for the unexpected that’s why I choose State Farm with James Fread! Maricela is the best she always makes sure that my policies are clear and created around my lifestyle and what is best. I feel secure and confident knowing that I don’t have to worry about the unexpected cause an accident is just that!! I know I will be taken care of with no worries or stress in those times that may be scary or overwhelming. I ca count on Maricela with State Farm! Thank you!"
We responded:
"I agree insurance can be annoying until there’s a claim and when that happens (hopefully never), we’ll be here for you!
Maricela is great and we’re happy to have her on the team. Let us know if we can help you with any additional needs in the future."
Profile photo of Gustavo P

Gustavo P

February 26, 2026

5  out of  5
rating by Gustavo P
"This State Farm Office is great! Sue was wonderful to work with. She helped me navigate a Fair Plan policy application with ease. I would highly recommend working with James and Sue!"
We responded:
"Thank you, Gustavo. Really appreciate the feedback and the opportunity to help you with your beautiful property. See you around the neighborhood."
Profile photo of Rick Marquez

Rick Marquez

February 25, 2026

5  out of  5
rating by Rick Marquez
"I’ve had such a great experience with my State Farm agent and their team. Everyone in the office is always friendly, welcoming, and quick to respond whenever I need anything. They truly take care of me and make everything simple and stress-free.

Maricela Nunez always helps me out and goes above and beyond to make sure all my questions are answered. She’s patient, professional, and you can tell she really cares about her clients.

I have my home, auto, and life insurance with them, and they always remind me about important dates and updates so nothing ever slips through the cracks. It honestly gives me peace of mind knowing I’m in good hands. Highly recommend!"
We responded:
"Thank you, Rick. Your recommendation means a lot. We truly enjoyed taking care of your insurance needs over the years"
Profile photo of Abraham Guerrero

Abraham Guerrero

February 25, 2026

5  out of  5
rating by Abraham Guerrero
"James Fread and his team are amazing. They always respond to my insurance needs promptly. I have been a long time customer. I highly recommend them."
We responded:
"Thanks for you feedback Abraham, it’s been a pleasure to serve your account. Looking forward to serving you many more years in the future "
Profile photo of Chris Carr

Chris Carr

February 25, 2026

5  out of  5
rating by Chris Carr
"All my interaction with State Farm has been outstanding! Missy always has resolved any issues very quickly with 100% accuracy. No going back ans forth. Missy, not only possessing excellent customer service skills, she makes you like family."
We responded:
"Thank you for your feedback and review, Missy is great and takes out a lot of pride in her job and taking care of customers
"
Profile photo of Manny

Manny

February 25, 2026

2  out of  5
rating by Manny
"Dealing with Marisela has been a nightmare. Initially, she refused to apply my vehicle discount, causing me to overpay for my six-month premium. Despite promising to follow up, she never called, forcing me to reach out myself. Even after I thought the issue was resolved, she failed to submit the refund request. When I followed up three weeks later (2/5/2025 and today is 2/25/25), she actually called me a liar—claiming the conversation never happened—until she checked her notes / email and realized I was right. This is Wawanesa customer service with State Farm prices."
Profile photo of Ana Maria Medina

Ana Maria Medina

February 12, 2026

5  out of  5
rating by Ana Maria Medina
"State Farm and my agent Steven Mulligan have been exceptional! When my roof needed replacing, they were very professional and prompt with the claim and payout. I appreciate the yearly review of the home and auto policy as well as the savings with the discounts. I also appreciate their suggestions and advice when it comes to our policies. So grateful. Thank you!"
We responded:
"Thank you for your review Ana Maria can we do our best to make sure our customers are informed about their coverages and policies"