State Farm® Insurance Agent James Fread
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
BOB FRANCY
February 2, 2026
"James is a true Insurance Professional and has a great agency. I've worked with him for years. 5 Star treatment..."
Erika Martinez
January 7, 2026
"Just want to say how great Missy is! She has done so much to help me with my policy and continously followd up to make sure things went smooth. A big Thank you Missy!"
"Thanks for your review Erika, we love having Missy on our team"
Ashley Sosa
December 29, 2025
"Susan helped me get a life insurance policy for my mom. Process was fast and easy. I appreciated how she followed up via email and answered all my questions. Super happy!"
"Sue is the best thanks for trusting us with your mother’s life insurance!"
Deb Bryan
December 17, 2025
"Steve Mulligan was awesome! He answered all of my many questions, found me the best quote not only for my auto insurance, but for renters insurance. He ended up saving me money and provided me with better plans than I had before! Thanks Steve, and thanks State Farm!"
"That’s great to hear Deb thanks for the review and look forward to serving you in the future "
Donald
December 9, 2025
"I was in need of a commercial auto insurance policy. I made several calls but was noy able to find the type of policy I was looking for. State Farm had exactly what I needed. I called State Farm agent Janelle Feeler who works with James Fread in Lakeside, Ca. and she was able to help me. She was very friendly, knowledgeable, patient and eager to find the best plan for my needs. If you want beyond great service, call Janelle Feeler, you won't be sorry."
"Thank You Donald! We specialize in commercial auto insurance and appreciate your review. Look forward to serving you many years ahead."
April Moore
December 5, 2025
"Great customer service and stress free! Janelle and James are very pleasant to work with! Thank you!!!"
"Thanks April it’s a pleasure to serve your insurance needs!"
Derek Charolla
November 25, 2025
"Their team here has always been super helpful to me and my superfluous number of questions and quotes I needed. Maricela has been my point of contact in James Fred’s team. She is awesome and very nice."
"Thanks for the review, Derek. I agree with you Maricela is amazing and an asset to our team. We appreciate the opportunity to serve your insurance needs and look forward to serving you in the future. Thank you. "
Suzie MK
November 25, 2025
"We've been clients for decades. No problems, no complaints. Very satisfied with James Fread State Farm."
"Thank you Suzie we aim to please "
Alec Thompson
November 11, 2025
"I have been a client for over 5 years now. Everyone at the office is beyond helpful, caring, and professional. Running a fast paced food business I do not know what I would do without them!"
"Thank You! Alec we take a lot of pride in the service our team delivers and appreciate the feedback"
Abraham Guerrero
October 31, 2025
"James Fread and his team are amazing. They always respond to my insurance needs promptly. I have been a long time customer. I highly recommend them."
"Thanks for you feedback Abraham, it’s been a pleasure to serve your account. Looking forward to serving you many more years in the future "
Baseemah
October 28, 2025
"I have had a commercial policy with State farm for five years now. My agent Janelle Feeler has been with me from the start. She is easy to communicate with, supportive and easy to contact. Outside of the competitive prices she is one of the reasons I stay. Its important to have an agent that cares. I would highly recommend"
"Thank you Baseemah we really appreciate the detailed review and agree Janelle is great. Thank you for allowing us the opportunity to serve your insurance needs and we look forward to serving you many years into the future."
Eric Duran
October 17, 2025
"Sue was very helpful. Very knowledgeable it made the process very smooth. 😊"
"Thanks for the feedback Eric, glad Sue made things easy. We Appreciate your business! "
Shelly Oneida
October 1, 2025
"They were so helpful and got me taken care of immediately! Sue was fantastic and it made a very stressful situation so much easier!!"
"We agree Sue is FANTASTIC- happy we could help you out and appreciate your business!"
S C
July 9, 2025
"Good customer services"
"Thanks so much SC! "
Laura Pettijohn
May 17, 2025
"Sue is absolutely AMAZING! She wouldnt give up until my problem was fully resolved and so personable! It was a hoot talking with her! Ive never had that experience with an agent."
"Hey Laura - Sue is great and fun to work with. A big part of agency is dealing with the insurance company so you don’t have to. Sue was in customer service, then underwriting and back to customer service and sales and knows both sides of the business. We appreciate the review and your business thanks for hanging in there with us! "
Marsha Anderson
May 14, 2025
"I had a great experience with Jenelle on updating my account. She was kind, professional and helpful. Thank You."
"Thank you for the review, we agree Janelle is great and happy to have her on the team We appreciate the opportunity to serve your insurnace needs - Thank You! "
Karen L
May 5, 2025
"Steven is amazing. He has worked diligently to ensure a correction to our policy was made, providing updates via email and phone over a 2 month period. His persistence and dedication is much appreciated!"
"Hello Karen! Thank You so much for the review, we are very happy to have Steve here at the agency. We appreciate the opportunity to serve your insurnace needs and promise to stay diligent!"
Jamie Hopkins
February 19, 2025
"Sue is incredibly knowledgeable, fantastic, and always helpful. Her patience and outstanding service make every experience amazing. With her upbeat attitude, she truly is a pleasure to work with!"
"Thanks Jamie. You are right Sue is the best and we are happy to have her ! We appreciate your trust in us"
Arthur Blank
October 25, 2024
"So far so good. At first blush seemed like an OK guy, with the appearance of an established State Farm agency. I chose to move there based on proximity and not reviews from my newly retired 5 star former agency. I will add to this as times/events pass. As promised, a follow up review, actually a final review for this agency. I have left this agent, am with a new agent still with State Farm. Will review new agency after a period of time"
Astrid Diaz
October 18, 2024
"I spoke to an agent Daniel Serrano with great customer service and very attentive i told him what i was looking for and he gave me options via email in minutes. He gave me time to decide and always answered my calls for questions. I decided today and even moved my car insurance !! I love a place were they care for their customers."
"Thank you so much for your review! We are very happy to have Daniel on our team and appreciate your feedback!"
Mary Mchill
September 25, 2024
"Steve took the time to go over our needs, our history, and options. He’s a friendly, professional person who shows genuine care for clients. Highly recommend!"
"Thank you so much for your review and feedback. We are grateful to have Steve on the team and appreciate the extra mile he goes for our customers. We appreciate the opportunity to serve your insurance needs and look forward to assisting you in the future"
George Diaz
September 24, 2024
"Great experience speaking with Daniel today didn’t know much about life insurance but he was very helpful knowledgeable and patient definitely recommend to anyone looking for a good agency and better customer experience"
"Thank you so much George, we are excited about having Daniel on our team and appreciate the opportunity to serve your insurnace needs!"
Heather Hunt
July 30, 2024
"I've been with James for over ten yrs but today I was helped by Sue and she was amazing! She was patient,kind and very knowledgeable so I hope you'll give this state farm office a try and thank you Sue 😊"
"Thank you for the review Heather , I agree with you Sue is amazing and we’re happy to have her as part of the team. Thanks for allowing us the opportunity to serve your needs and we appreciate the feedback"
irene ortega
June 11, 2024
"I couldn't recommend James Fread Statefarm Insurance more! I am constantly impressed by their phenomenal customer service and commitment to helping their clientele. They really treat you as part of the family here and help you understand that you are in good hands. Any questions I have had were answered swiftly and hassle-free, making every process so much easier. If you are in need of a trustworthy and reliable insurance company, then James Fread Statefarm Insurance Company is the way to go!"
"Irene, thank you for your recommendation and for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - James "
John Berry
March 27, 2024
"Sue Helems responded to our request for an insurance quote on an older Tundra. Pleasant & informative experience. I did a quick pre-application online, Sue called, and we soon had new coverage. We customized the amounts and types of risks we wanted insured. Hard to beat the price / value on the coverage levels we took. Monthly payments same cost as paying all at once. Recommend."
"John, we're happy to hear that Sue provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. Thank you for your recommendation! - James "