State Farm® Insurance Agent James Fread

"I called curious about getting a quote and Maricela was incredibly helpful, making the entire process smooth and stress-free. She took the time to clearly explain my options, answered all of my questions, and made sure I understood everything before moving forward. Her professionalism, patience, and attention to detail really stood out. I truly appreciate her support and would highly recommend working with Maricela to anyone looking for a knowledgeable and reliable insurance agent."

"Great customer service provided by Maricela. She has always been helpful. I would recommend her for anything you might need help with. Thank you, Maricela!"

"Everyone hates to have to get insurance but it’s so needed especially for the unexpected that’s why I choose State Farm with James Fread! Maricela is the best she always makes sure that my policies are clear and created around my lifestyle and what is best. I feel secure and confident knowing that I don’t have to worry about the unexpected cause an accident is just that!! I know I will be taken care of with no worries or stress in those times that may be scary or overwhelming. I ca count on Maricela with State Farm! Thank you!"

"I have been with State Farm and the same agent Mariela Nunez for at least 20 years. We have all of our cars, life insurance and renters insurance. We have been happy with their service and would highly recommend them. My kids now have State Farm as well."

"Dealing with Marisela has been a nightmare. Initially, she refused to apply my vehicle discount, causing me to overpay for my six-month premium. Despite promising to follow up, she never called, forcing me to reach out myself. Even after I thought the issue was resolved, she failed to submit the refund request. When I followed up three weeks later (2/5/2025 and today is 2/25/25), she actually called me a liar—claiming the conversation never happened—until she checked her notes / email and realized I was right. This is Wawanesa customer service with State Farm prices."

"State Farm and my agent Steven Mulligan have been exceptional! When my roof needed replacing, they were very professional and prompt with the claim and payout. I appreciate the yearly review of the home and auto policy as well as the savings with the discounts. I also appreciate their suggestions and advice when it comes to our policies. So grateful. Thank you!"

"We recently had a problem with payment of our California Fair Plan policy which we got through James Fread’s State Farm office. Susan Helems worked with us to figure out what had happened and what we needed to do. She patiently answered all my questions and her guidance was invaluable. We have used James Fread for all of our insurance needs for many many years and because of the great customer service will continue to do so in the future. Gerald and Joyce Cook"

"When I found out that GEICO was no longer gonna ensure Lyft drivers in California, I was totally disappointed. But to my pleasant surprise, I talked to Sue Helems from State Farm. Although my insurance price went up because of the new situation, Sue made the transition very smooth. Not only was she professional, she was very personable, and answered all my questions. She followed up with phone calls and emails to make sure I had everything I needed. I can certainly tell you I didn’t want to pay more for my ride share insurance, but I’m glad I was referred to State Farm for all my needs! You can’t go wrong with Sue!"

"Just want to say how great Missy is! She has done so much to help me with my policy and continously followd up to make sure things went smooth. A big Thank you Missy!"

"Susan helped me get a life insurance policy for my mom. Process was fast and easy. I appreciated how she followed up via email and answered all my questions. Super happy!"

"Steve Mulligan was awesome! He answered all of my many questions, found me the best quote not only for my auto insurance, but for renters insurance. He ended up saving me money and provided me with better plans than I had before! Thanks Steve, and thanks State Farm!"

"I was in need of a commercial auto insurance policy. I made several calls but was noy able to find the type of policy I was looking for. State Farm had exactly what I needed. I called State Farm agent Janelle Feeler who works with James Fread in Lakeside, Ca. and she was able to help me. She was very friendly, knowledgeable, patient and eager to find the best plan for my needs. If you want beyond great service, call Janelle Feeler, you won't be sorry."

"Great customer service and stress free! Janelle and James are very pleasant to work with! Thank you!!!"

"Great experience with Susan Helems. She had to do multiple extra steps to transfer my coverage from Arizona to California. She was great to work with, professional, patient, and kind. I got a great discount by combining my vehicle and home insurance. I will continue doing business with James Fread."

"Their team here has always been super helpful to me and my superfluous number of questions and quotes I needed. Maricela has been my point of contact in James Fred’s team. She is awesome and very nice."

"We've been clients for decades. No problems, no complaints. Very satisfied with James Fread State Farm."

"I have been a client for over 5 years now. Everyone at the office is beyond helpful, caring, and professional. Running a fast paced food business I do not know what I would do without them!"

"I have had a commercial policy with State farm for five years now. My agent Janelle Feeler has been with me from the start. She is easy to communicate with, supportive and easy to contact. Outside of the competitive prices she is one of the reasons I stay. Its important to have an agent that cares. I would highly recommend"

"Great service Thanks Jennifer"

"Sue was very helpful. Very knowledgeable it made the process very smooth. 😊"

"They were so helpful and got me taken care of immediately! Sue was fantastic and it made a very stressful situation so much easier!!"

"Thank you again Sue. It has been a pleasure and I appreciate your help."

"Sue is absolutely AMAZING! She wouldnt give up until my problem was fully resolved and so personable! It was a hoot talking with her! Ive never had that experience with an agent."

"I had a great experience with Jenelle on updating my account. She was kind, professional and helpful. Thank You."

"Steven is amazing. He has worked diligently to ensure a correction to our policy was made, providing updates via email and phone over a 2 month period. His persistence and dedication is much appreciated!"